Resource Manager
About the Role
This is a key position that requires collaboration with Project Managers, Coordinators, Regional Managers, and other stakeholders to effectively manage resources and balance workloads for smooth project delivery.
Key Responsibilities:
* Resource Planning and Allocation:
o Identify, assign, and allocate personnel to projects based on skills, availability, and priorities.
o Maintain a real-time view of resource capacity and project needs across the organization.
o Act as the primary point of contact for project staffing and collaborate with Sales and Regional Managers to ensure proper coverage for upcoming engagements.
* Forecasting and Talent Development:
o Collaborate with Sales, Project Managers, Regional Managers, and leadership to forecast future resource requirements.
o Identify skill gaps and recommend training, recruitment, or subcontracting needs based on upcoming opportunities.
* Process Optimization and Tool Management:
o Develop and maintain dashboards and reports to monitor utilization, productivity, and performance.
o Establish and enforce consistent processes for resource requests and assignments to maximize efficiency.
* Daily Operational Tasks:
o Review new projects pushed from Salesforce into Wrike.
o Verify all project metadata: customer, region, product, estimated hours, and key contacts.
o Assign both primary and secondary consultants and confirm schedules with stakeholders.