SummaryLI-HybridLocation: São Paulo, BrasilThis role is based in São Paulo, Brazil. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.This position is exclusively for people with disabilities (PwD). Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports.Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics.Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories.To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.About the RoleMajor accountabilities:Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services .Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order.On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.Key performance indicators:Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on timeMinimum Requirements:Work Experience:Operations Management and Execution.Project Management.Working experience within the pharmaceutical industry (Immunology/Oncology is preferable)Skills:Alteryx.Analytical Thinking.Brand Awareness.Business Networking.Curiosity.Digital Marketing.Email Marketing.Marketing Communications.Marketing Plans.Marketing Strategy.Process Documentation.Strategic Marketing.Languages :English.Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: DivisionInternationalBusiness UnitInnovative MedicinesLocationBrazilSiteSanto AmaroCompany / Legal EntityBR03 (FCRS = BR003) NOVARTIS BIOCIENCIAS S.AFunctional AreaMarketingJob TypeFull timeEmployment TypeRegularShift WorkNo