Key Account Manager Job Overview
Maintain and strengthen client relationships through exceptional service, regular communication, and seamless coordination between technical teams.
1. Main Responsibilities:
* Serve as the primary point of contact for existing clients in Brazil, facilitating effective communication through regular calls.
* Monitor client satisfaction and address concerns proactively to ensure loyalty and retention.
2. New Business Development:
* Build on established relationships with identified prospects in Brazil's banking and finance sector, developing a strategic sales approach to introduce our offerings and competitive advantages.
* Nurture relationships with potential clients and manage them through the sales pipeline.
3. Market Insight and Reporting:
* Stay up-to-date on market trends, competitor activities, and regulatory developments in Brazil, providing regular reports to the global sales team on client activities and new business opportunities.
* Share insights from the Brazilian market to influence broader company strategy and drive growth.