Life Science Specialist
We are seeking a highly skilled Life Science Specialist to join our team. The successful candidate will play a key role in ensuring users get the most value from their subscription by helping professors at leading universities integrate JoVE videos into their courses.
The ideal candidate will have excellent communication skills, a strong passion for remote relationship-building, and the ability to work effectively with faculty members via calls, emails, and demos.
Responsibilities:
* Conduct daily outreach to faculty members to set up JoVE integrations in courses and increase product usage.
* Deliver product awareness sessions across existing customer universities and research institutes to grow engagement and usage.
* Present at exhibits, conferences, university seminars, workshops, and onsite customer visits to promote JoVE adoption.
* Ensure smooth implementation support and consistent usage of JoVE resources to strengthen subscription renewal outcomes.
* Communicate customer feedback to sales, product, and marketing teams to influence product decisions.
Requirements:
* A Master's degree or PhD in Life Science disciplines is required.
* 1-3 years of experience in customer-facing roles is preferred.
* Fluent communication skills in English are necessary.
* Knowledge of education, market trends, and challenges in assigned content areas such as Biology, Chemistry, Medicine, Physics, Engineering, or Psychology is required.
* Strong interpersonal skills with a passion for remote relationship-building are essential.
* Experience in networking using cold calling is an advantage.