Job Title: Salesforce Commerce Cloud (SFCC) Delivery Lead
Overview: We are seeking an experienced Scrum Master to lead Agile delivery for Salesforce Commerce Cloud (SFCC) teams.
The ideal candidate has strong eCommerce domain expertise, can effectively coach cross-functional teams, and ensures alignment with organizational governance, security, and compliance standards.
Responsibilities:
* Agile Delivery & Facilitation: Lead Agile ceremonies, partner with Product Owners, track sprint health, and manage scope. Identify and remove impediments, coordinate cross-team dependencies, and promote flow efficiency by limiting WIP and reducing blockers.
* Stakeholder Engagement & Reporting: Provide clear, timely status reporting, facilitate effective demos, and ensure alignment with governance, security, compliance, PCI, accessibility, and change management.
* Coaching & Continuous Improvement: Coach teams and stakeholders on Agile and Scrum best practices, facilitate retrospectives with measurable outcomes, and foster a culture of psychological safety, accountability, and outcome-driven delivery.
* Project Leadership: Manage SFCC B2C implementation, migration, and enhancement projects end-to-end, define scope, objectives, timelines, and deliverables aligned with business goals.
* Planning & Execution: Develop project plans, budgets, and resource allocation strategies, monitor progress, manage risks, and ensure quality and timeline adherence.
* Team Coordination: Collaborate with developers, architects, QA, UX/UI teams, and third-party vendors, ensure SFCC best practices across development and integrations.
* Technical Oversight: Understand SFCC B2C architecture and APIs, support integrations with payment gateways, OMS, CRM, and enterprise systems, work with SFCC Business Manager configurations as needed.
Requirements:
* 8+ years in Agile delivery
* 5+ years as a Scrum Master supporting web/eCommerce teams