Operations Insights Manager
We are seeking an experienced Operations Insights Manager to join our team. In this role, you will be responsible for delivering actionable insights using quantitative data to drive business decisions. You will work closely with various teams within the operations organization, as well as partner with tech and finance teams to support nearly all aspects of our growing business.
Your Key Responsibilities Will Include:
1. Quantify Operational Efficiency Metrics:
2. Design, Implement, and Report on Item Data Throughout Our Receiving, Authentication, Launch, and Outbound Flow.
3. Provide Key Product Health Measurements and Reporting to Support the Business on a Daily Basis.
4. Communicate Product Insights to Business Partner Teams and Leadership.
Requirements
English - Mandatory
5+ years analytics experience
Expert in SQL
5+ years of experience with BI tools such as microstrategy, tableau, looker etc.
Expert in Translating Between Practical Problems and Technical Formulations and Solutions
Proven Ability to Design and Implement Time-Sensitive Strategic Projects Involving Methodology Development, Analysis, Strategic Recommendations, and Presentation of the Findings
Proven Track Record of Thriving with Ambiguity
Preferred Requirements
eCommerce or logistics industry experience preferred