Salesforce Consultant / Developer
Job Title: Salesforce Consultant / Developer
Location: Remote (Supporting US Client, EST Timezone)
Job Type: Full-time
About the Role: We are seeking a skilled Salesforce Consultant or Developer to join our expanding AMS support team for a leading US-based client. The role requires strong Salesforce expertise in consulting and/or development, excellent communication skills, and the ability to deliver high-quality support and enhancements.
Key Responsibilities:
* Provide day-to-day support, maintenance, and enhancement of the client's Salesforce environment.
* Gather business requirements and translate them into functional and technical specifications.
* Design, configure, develop, and implement Salesforce solutions (Sales Cloud, Service Cloud, etc.).
* Manage and maintain integrations with other systems.
* Collaborate with client teams and internal technical resources.
* Troubleshoot and resolve system issues in a timely manner.
* Maintain system documentation and support user training efforts.
Requirements:
* Proven experience as a Salesforce Consultant or Developer.
* Salesforce certifications (Administrator, Platform Developer I/II, Sales/Service Cloud Consultant, etc.) highly preferred.
* Strong knowledge of Apex, Visualforce, Lightning Components (Aura/LWC), Flows.
* Experience with integration tools and APIs.
* Strong problem-solving and analytical skills.
* Excellent written and verbal communication skills.
* Ability to work independently and proactively in a remote setting.
Nice to have Qualifications:
* Experience with ChatGPT 4.0 prompt engineering or similar AI tools, particularly document ingestion use cases, is a significant advantage.