About Us
At Pulse Labs, we revolutionize product development by delivering clear, actionable feedback at every stage of the product lifecycle. We provide naturalistic consumer usability testing and quality-assurance services that help top tech companies refine game-changing products in various domains.
We're looking for a bilingual (Portuguese / English) project-management pro with a solid technical toolkit and on-the-ground research chops to lead a fast-moving automotive UX study in São Paulo. The successful candidate will have 3+ years of experience in project coordination, research operations, UX research, or similar, and be able to diagnose common hardware / connectivity issues.
The role involves:
* Orchestrate day-to-day study operations
* Assist in moderating in-vehicle research sessions with local drivers
* Provide light device / IT support to keep everything (and everyone) running smoothly
Main Responsibilities:
* Project Management & Coordination
* Build and own the project plan—timelines, participant milestones—working closely with the Ops Manager and UX Research Lead
* Run stand-ups with distributed teammates
* Field & Research Execution
* Moderate in-vehicle sessions in São Paulo, guiding participants through tasks and capturing high-quality data
* Translate consent forms, short surveys, and session notes between Portuguese and English
* Technical & Logistics Support
* Prep, track, and recover equipment used to execute study
* Troubleshoot participant hardware, connectivity, and account issues; escalate edge-case bugs via internal documentation
Basic Qualifications:
* Residence / Work Authorization: Based in the greater São Paulo area; legally authorized to work as an independent contractor in Brazil
* Language: Native-level Portuguese and professional-level English (spoken & written)
* Experience: 3+ years in project coordination, research operations, UX research, or similar
* Tools: Google Workspace, project-management suite, basic spreadsheets; willingness to learn our proprietary research platform
* Soft Skills: Exceptional organization, proactive communication, unflappable in ambiguous environments
Benefits:
* Term: 3 months (40 hours/week)
* Hybrid: Remote most days; up to 2 weeks of on-site fieldwork
* Conversion Path: Strong performance may lead to an offer for a permanent role on the UX Operations team