Job Title: Video Delivery Specialist
About the Role
We are seeking a skilled Video Delivery Specialist to join our team. The ideal candidate will have experience in video delivery, technical assistance, and issue spotting.
Key Responsibilities
* Analyse root cause and fix service tickets as per standard operating procedures
* Build Custom Python Scripts to simulate app Launch, Login, and Playback Behavior
* Triage Complex issues across various applications responsible for Video Delivery
* Setup Dashboards and Configure Alerts to Monitor the Health of the Ecosystem
Required Skills and Qualifications
* Technical assistance and issue spotting
* Root cause analysis and service ticket resolution
* Python scripting and app simulation
* App launch, login, and playback behavior
* Issue triaging, dashboard setup, and alert configuration
Benefits
This role offers a unique opportunity to work with cutting-edge technology and contribute to the success of our team.