Principal Project Manager Fast response Team
T-Systems, a German multinational company belonging to the Deutsche Telekom Group, is looking for a highly experienced Principal Project Manager to join our Fast Response Team, supporting critical projects and services that require rapid stabilization and recovery.
This team plays a key role in safeguarding complex global projects, ensuring they return to the right track while rebuilding customer confidence.
Key responsibilities
Plan and manage projects in a highly complex global IT environment
Lead large interdisciplinary teams and subcontractors during project recovery and stabilization phases
Implement quality gates, define corrective measures and monitor execution
Conduct project reviews, identify weaknesses and drive improvement actions
Define project structure, procedures and quality assurance measures
Plan, schedule and control project phases, timelines and cost plans
Manage project resources, including external partners, ensuring delivery on time, quality and budget
Lead project status meetings and steering committees, reporting to senior leadership and top management
Handle escalations, de-escalations and conflict management
Apply best practices as part of the Zero Failure Program
Establish cross-production control mechanisms to ensure implementation of quality measures
Contribute to the evolution of project management and ITIL standards
Your profile
At least 8+ years of experience in project or program management within IT environments
Proven experience managing complex global IT projects with multiple international stakeholders
Strong background in Data Center environments, cloud technologies and modern IT processes (AI, cloud, etc.)
Solid experience in quality management, reporting and governance frameworks
Deep understanding of IT service environments including application operations, infrastructure, networks and desktop services
Strong knowledge of ITIL processes and service management practices
Experience working in multicultural and international environments
Outstanding skills in communication, negotiation, problem solving and decision-making
Strong presentation and facilitation skills
Highly proactive, structured and results-oriented mindset
Languages
English – Business fluent
If you are passionate about leading complex IT programs, solving critical project situations and working in an international environment, we would love to hear from you!
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