Analista Administrativo page is loaded## Analista Administrativoremote type: Hybrid Workinglocations: São Paulo, BRtime type: Full timeposted on: Posted Todayjob requisition id: 17096**Order Processing:** Create quotes for spares, accessories and service support Book spares (direct customer, to engineer, etc.) Minimum stock control – partnership with logistics **PC Skills**: Is proficient with Windows, MSOffice (intermediate excel is necessary) Sufficient IT knowledge to be able to use company’s management systems & CRM systems **Focus Activity**: Invoicing customer support interventions and contracts Monitor and Process all new CSE Parts Orders Ensure Parts Order dates align with Priority and update as necessary Coordinate shipments with local warehouse and/or supply center Clear Invoice Boomi Errors Enforce relevant SOPs with internal staff Follow Priority Matrix to ensure cases are correctly prioritized according to SLA Attempt Live Transfer for all emergency calls to technical team New vendor and supplier forms Monitor orderbook report and inform customer of any updates Send maintenance kits Receive customer system Shipping back to the supply centre Invoicing customer support interventions and contracts **Autonomy:** Independent professional Independent in problem solving, priority setting and optimizing solutions Communicate and collaborate effectively across multiple disciplines **Complexity:** Ability to make complex decisions with limited time and information Ability to lead improvement initiatives **Communication:** Need to provide high quality information to customers, CS team and supply chain Need to work with all stakeholders to achieve the desired result **Soft Skills**: Able to communicate plans effectvely and follow up information in pressure situations with customers **Education, skills, and working experience**: Bachelor's degree in Business Administration (or related areas) Strong analytical capabilities and organizing skills Achieves customer intimacy Intermidiate English language (verbal and written) - Spanish desirable Able to work with all BI and ERP tools Working knowledge of ERP systems Typically 2 years or more experience in similar functionctionTogether we are a powerful and highly complementary combination of market leading technologies.We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.**Malvern Panalytical** instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.**Micromeritics** manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.**SciAps** specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.**Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery**Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.Together we are a powerful and highly complementary combination of market leading technologies. We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia. We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.**Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery**Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.
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