We are recruiting on behalf of a well-established retail group with a strong physical presence and a growing omnichannel strategy across stores, e-commerce, and digital platforms. This is a key leadership role for an experienced IT Manager who can bridge technology, operations, and customer experience.
THE ROLE WILL REQUIRE RELOCATION TO MOROCCO.
As IT Manager, you will be responsible for driving and supporting the company's omnichannel retail infrastructure. You will ensure seamless integration between stores, online platforms, ERP, POS, supply chain systems, and customer-facing technologies.
This role combines hands-on technical oversight with strategic leadership, working closely with retail, e-commerce, finance, and supply chain teams.
Key Responsibilities
Own and manage the IT landscape supporting omnichannel retail operations (stores, e-commerce, marketplaces, mobile, CRM).
Ensure smooth integration between POS, ERP, WMS, OMS, and e-commerce platforms.
Lead IT projects related to digital transformation, system upgrades, and new store openings.
Oversee IT security, data integrity, and system availability.
Manage external vendors, system integrators, and technology partners.
Provide day-to-day IT support governance for retail and head office teams.
Develop and execute IT roadmaps aligned with business growth and omnichannel strategy.
Lead and develop a local IT team.
Requirements
Proven experience in an IT management role within retail, ideally omnichannel or multi-site environments.
Strong understanding of retail systems: POS, ERP, e-commerce platforms, inventory & order management.
Experience integrating online and offline customer journeys.
Solid project management skills with the ability to manage multiple priorities.
Strong stakeholder management and communication skills.
Experience working with third-party vendors and service providers.
Fluent in French and English (Arabic is a strong advantage).
Based in Morocco or willing to relocate.
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