Cloud Transformation Program Lead
About the Role:
We are seeking a highly skilled Cloud Program Manager to oversee all aspects of our cloud sales process. This individual will improve it with insightful data analysis, troubleshooting, and seamless cross-functional teamwork.
The ideal candidate will ensure that companies new to our products receive high-quality customer support and that our cloud program remains on the cutting edge.
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Responsibilities:
* Lead the program management of multifunctional cloud projects, covering program planning, delivery assurance, tracking and reporting, financial forecast and management, and risk and mitigation planning.
* Manage risks, issues, and actions for accounts and track them to meet expected outcomes and timelines, building mitigation plans as the program evolves.
* Manage delivery quality of delivery teams and resources when needed.
* Organize project requirements into clear goals and objectives, breaking down large projects/processes into sub-projects and sub-processes executable by other teams or partners.
* Define resourcing requirements and overall governance model for the account, create required content for key internal and external governance meetings, and establish a cadence to manage regular communications/ongoing delivery.
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Qualifications:
Minimum Qualifications:
* 5+ years of experience in delivering material digital cloud transformation projects to global organizations.
* Experience in Program Management, Client Service, or Management Consulting.
* Ability to travel up to 80% of the time as needed.
Preferred Qualifications:
* MBA or Master's degree in Computer Science or a related technical field.
* Experience working with a cross-functional, geographically dispersed team and customer base.
* Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
* Experience leveraging quantitative assessment and analysis for decision-making and prioritization.
* Understanding of the broader cloud marketplace and ability to work in ambiguous situations and define a path to resolution.
* Ability to quickly learn, understand, and work with new and emerging technologies, methodologies, and solutions in the cloud/IT technology space.
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About Us:
We accelerate every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our cutting-edge technology, helping developers build more sustainably.
Clients in over 200 countries and territories turn to us as their trusted partner to enable growth and solve their most critical business problems.