Delivering Reliable Logistics Solutions
The role of an Operational Specialist is multifaceted and requires strong organizational skills to ensure timely and efficient delivery operations.
Key responsibilities include:
* Communication and Coordination: Monitor ongoing deliveries, communicate effectively with drivers and shippers via phone and live chat.
* Problem Resolution: Provide customer support and resolve issues promptly and professionally.
Required Skills and Qualifications:
* Proficiency in English language.
* Ability to work based on the Eastern US time zone (EDT).
* Experience in logistics, courier operations, call center, or customer support.
Benefits and Expectations:
* Opportunity to work with a dynamic team focused on delivering reliable logistics solutions.
* Chance to grow professionally in a fast-paced environment.