Anunciada dia 14 junho
Descrição
XILO is a fast-growing Vertical AI company seeking talented and detail-oriented SWEs to join its team.
About the Role
You'll be at the forefront of ensuring customer satisfaction and operational excellence. Your role will involve completing non-development tasks for our customers and internal teams with a sharp focus on quality. Your contributions will directly shape how our customers perceive the value of our product, making you a key player in maintaining our reputation for exceptional service.
Key Responsibilities
* Complete 20 points per week (typically 5-10 cases).
* Provide daily progress updates to Project Managers.
* Test your work to achieve a 90%+ completion rate on cases.
* Communicate consistently with the team via Slack.
About Us
We're a customer-obsessed team at the cutting edge of AI and insurance technology. We offer a collaborative and innovative work environment, flexible PTO for any reason, a personal laptop, and a health and wellness package.
Why Work with Us
You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. We're looking for individuals who want to do career-defining work in a mission-driven startup that's at the forefront of AI innovation.
What We're Looking For
* Proven technical experience and ability to learn complex subjects quickly.
* Highly process-oriented and detail-focused.
* Relentless work ethic: doesn't stop until the job is done.
* Strong communicator who ensures transparency and clarity.
* Positive, motivating, and supportive team player.
* Accountable for successes and failures with a mindset for growth.
* Balances individual contributions with team collaboration.
* Pasionate about technology and AI.
