Job Overview:
This fully remote Systems Engineer position involves designing, implementing, and supporting complex IT systems for enterprise clients. You will work hands-on with modern infrastructure technologies, collaborate with internal engineering teams, and provide expert guidance to help organizations optimize their IT environments.
Key Responsibilities:
* Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Consult with clients on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage and resolve client support tickets, maintaining clear communication and documentation.
* Track time against project agreements to ensure service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development.