AI & Innovation Experience Designer
About the Role
We are seeking an AI & Innovation Experience Designer to help define the next generation of intelligent commerce experiences. This role will focus on conceptualizing and designing new AI-powered capabilities and hyper-personalized shopping journeys for a large-scale digital marketplace platform.
You will own the AI Tools and Hyper-Personalization workstreams, exploring how generative AI, advanced data models, and intelligent systems can transform how customers discover products, interact with sellers, and navigate digital retail environments.
This role requires a designer who is comfortable operating in ambiguity and enjoys shaping 0-to-1 product concepts. You will translate emerging technologies into compelling user experiences through prototypes, concept designs, and future-state product visions.
What You'll Do
* Conceptualize new AI-powered commerce experiences across search, discovery, and personalized shopping journeys.
* Design innovative features powered by generative AI and machine learning, such as contextual search, personalized product detail pages, AI-generated retail media, and intelligent seller tools.
* Explore how data and personalization models can create dynamic, hyper-personalized user experiences throughout the shopping lifecycle.
* Develop concept prototypes and design explorations that communicate future product possibilities and inspire product leadership.
* Collaborate with product managers, engineers, and data teams to translate AI capabilities into meaningful user experiences.
* Present forward-looking concepts and design narratives to stakeholders, helping shape the long-term product vision.
* Operate within a fast-paced consulting environment with short delivery cycles and evolving requirements.
Required Qualifications
* 5+ years of experience in product design or UX design, with exposure to emerging technologies or innovation-focused work
* Experience designing AI-powered or data-driven product experiences
* Strong conceptual thinking and ability to design future-state product concepts
* Ability to communicate complex ideas through prototypes, visual concepts, and design storytelling
* Understanding of personalization systems, recommendation engines, or conversational AI patterns
* Comfort working in ambiguous, early-stage product environments
* Fluency in Portuguese (required working language)
* Ability to work effectively in fast-paced consulting environments
Preferred Qualifications
* Experience designing GenAI-powered features, including conversational interfaces, AI search, content generation, or recommendation systems
* Familiarity with retail media platforms, seller tools, or marketplace ecosystems
* Experience designing for conversational commerce platforms such as messaging-based shopping experiences
* Exposure to or interest in the Brazilian or Latin American technology ecosystem
This role is ideal for a designer who enjoys exploring the intersection of AI, commerce, and product innovation. If you're excited about shaping intelligent, personalized digital experiences and pushing the boundaries of what modern e-commerce can become, we'd love to connect.