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Senior Business Analyst - Financial Systems
The role of the Senior Business Analyst, Financial Systems is to provide exceptional technical expertise and remote-based support for our global customers. The position has the responsibility for researching, troubleshooting and supporting multiple SAP modules across various environments.
Key Responsibilities:
* Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
* Work closely with customers to understand their needs and deliver a consistently high-quality customer experience
* Ability to configure, present and discuss best practices and functionalities of SAP FI skills
* Knowledge of Brazil localization tax and regulatory requirements, such as SPED fiscal, SPED contrail, SPED contribuições, SPED Reinf
* Knowledge on financial banking processes, such bank electronic interface and PIX
* Knowledge on new Brazil tax reform topics, such as new taxes as IBS, CBS and be up to date with upcoming demands, such Split payments
* Be able to interpret legal requirements and convert them to system/business solutions
* Develop or work with a developer to deliver application break fixes for critical product defects
* Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
* Collaborate with team members in a virtual team environment to extend field experience to different client situations
Additional Responsibilities:
* Other job-related duties and responsibilities may be assigned from time to time based on progression and nature of opportunities
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