IT Expert Role and Responsibilities
The IT expert is responsible for supporting the Power Systems platforms within data centers. This includes interacting with customers, resolving environment-related problems, completing service requests, and acting as a liaison between customers and the IT Group.
* Configure and monitor systems to ensure peak and problem-free operation compliance with security standards.
* Configure and support software-based replication, particularly using Vision Solutions MIMIX ha1, as it relates to both HA and DR implementations.
* Maintain application environments by reviewing patches and release updates, constructing a plan to apply them to applications, creating custom programming, performing regular maintenance tasks, and ensuring PCI compliancy.
* Regularly review security bulletins issued by US-CERT, IBM, and other vendors, especially as they pertain to PCI compliance. Resolve any vulnerabilities in a timely manner.
* Manage the underlying systems supporting the ICOMS solution by upgrading firmware, allocating system resources, preparing system plans, installing hardware components, reading PAL and SAL in System Service Tools, and assisting hardware maintenance providers with troubleshooting and resolving hardware problems.
Required Skills & Experience:
* Minimum of 5 years experience administering IBM i running on Power Systems servers, familiar with all aspects of system administration, including upgrades from previous releases, backup and recovery, storage management, journaling, ASPs, and HMC skills.
* IBM Certified System Administrator - IBM i 7.x (highly preferred).
* At least one major system hardware upgrade and two major operating system upgrades.
* Experience in managing partitioned systems, database journaling, performance tools, independent ASPs, logical replication, clustering, IBM i security administration, compliance, and access control.
* Extensive knowledge of the HMC, familiarity with IBM hardware announcements, technology refreshes, and new features and functions.
* Excellent communication skills and ability to train operations monitoring staff.