Get AI-powered advice on this job and more exclusive features.Direct message the job poster from KeetaResponsibilitiesResponsible for designing and optimizing the full merchant-side workflow, covering order acceptance, food preparation, delivery coordination, and settlement.Build and monitor key performance indicators (e.g., order acceptance rate, food preparation time, settlement accuracy), and continuously improve fulfillment efficiency and merchant satisfaction through A/B testing and data analysis.Collaborate closely with Rider, Payment, Finance/Settlement, and Risk teams to ensure high-quality feature delivery and SLA compliance.Research the latest fulfillment innovations from platforms (e.g., "smart order acceptance," "semi-automated prep") and propose differentiated solutions.Qualifications3–8 years of experience in internet product roles, including at least 1 year working on the merchant transaction flow at a leading food delivery business.Deep understanding of order lifecycle, menu inventory, and financial reconciliation; proficient in SQL, Looker, Tableau, or similar tools for data analysis.Experience delivering cross-platform products (merchant app, H5, POS), with the ability to collaborate across functions including tech, operations, and customer service teams.Structured thinker with a results-oriented mindset, capable of abstracting common capabilities from complex business scenarios and developing scalable, platform-level solutions.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionProduct ManagementIndustriesInternet Marketplace PlatformsReferrals increase your chances of interviewing at Keeta by 2xManager, Product Management LAC-R-245365We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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