Employer Industry: High Tech & ManufacturingWhy consider this job opportunity:- Pay rate of $54.37 per hour- Opportunity for career advancement within a leading organization in the tech industry- Work remotely while being part of a dynamic team in the Central Time zone- Engage with top-tier clients and drive significant business impact- Contribute to innovative solutions that enhance customer digital transformation- Collaborative work environment focused on customer success and advocacyWhat to Expect (Job Responsibilities):- Lead the creation of mutual success plans and strategies for measurable customer outcomes- Serve as the central point of contact throughout the customer lifecycle, ensuring cohesive communication- Network within accounts to execute customer strategies and roadmaps effectively- Utilize data to drive product adoption and track progress throughout the transformation journey- Identify customer risks and collaborate with teams to implement effective remediation plansWhat is Required (Qualifications):- 10+ years of Customer Success experience in Software as a Service (SaaS) and Digital Marketing, particularly with B2B customers- Strong communication skills to mediate conflict and build partnerships- Proven consulting skills with the ability to prioritize and multitask in a fast-paced environment- Exceptional organizational, presentation, and written communication skills- Existing knowledge of software in digital marketing, including data platforms and customer journeysHow to Stand Out (Preferred Qualifications):- Experience in Program Management within large organizations- Proven ability to lead executive-level discussions and presentations- Flexibility to travel approximately 30% of the time#CustomerSuccess #DigitalMarketing #HighTech #RemoteWork #CareerGrowth
#J-18808-Ljbffr