Social Impact Credit Associate
We are seeking a highly motivated and empathetic Social Impact Credit Associate to join our team. As a key member of our credit management unit, you will play a critical role in supporting the growth and sustainability of our microcredit programs.
Responsibilities:
* Provide exceptional customer service and support to program clients through face-to-face, phone, or email interactions.
* Identify new potential clients and explore opportunities for partnership, fostering strong relationships and driving business growth.
* Deliver tailored guidance to clients on effective credit management practices, promoting responsible borrowing and timely repayment.
* Maintain accurate records of client interactions and credit status, ensuring seamless follow-ups and prompt settlements.
This role involves working closely with clients from diverse backgrounds, understanding their unique needs, and providing tailored solutions. The ideal candidate will possess excellent communication skills, empathy, and a strong ability to build rapport with clients.
In this position, you will contribute to the empowerment of rural communities by providing them with access to economic opportunities and social progress. Your dedication to customer satisfaction and commitment to excellence will make a tangible impact on the lives of our clients.