Role Description
Welcome to a trusted name in Inspection innovation. Since establishment, we've been committed to bridging the gap between property owners and skilled Inspectors.
As a Sales Development Representative, you'll be the first point of contact between potential customers and our sales team. Your job is to reach out, qualify leads, and set up appointments for our sales consultants.
Main Responsibilities:
* Be the initial point of contact for incoming leads
* Make large lists calls to qualify potential leads
* Qualify and unqualify leads for the sales team
* Track and follow up with multiple clients
* Conduct outbound outreach via email, social media, and calls to generate new leads
* Book appointments or consultations for the sales team
* Collaborate with the sales and marketing teams to improve outreach strategies
* Maintain a friendly, professional, and empathetic tone in all communications
* Track and log support issues accurately using CRM tools
* Provide feedback on recurring issues and customer trends to the team