About the Role
As an operations specialist, you will be responsible for monitoring ongoing delivery routes and communicating with delivery drivers and shippers via phone and live chat.
Key Responsibilities
* Monitor and oversee daily delivery operations
* Communicate effectively with drivers and shippers to resolve issues and address concerns
* Ensure seamless execution of delivery routes and schedules
Requirements
To succeed in this role, you should possess:
* Proficiency in English language
* Ability to work within the Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management
What We Offer
Our organization provides a dynamic and supportive work environment that fosters growth and development. If you are a motivated and detail-oriented individual looking to advance your career, we encourage you to apply.