Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Tata Consultancy ServicesPCD | Tech Recruiter | IT Recruiter | Talent Acquisition | SAP Tech Recruiter | Salesforce | Oracle | Gen AI | TAX ONE | Mastersaf | Mulesoft | MendixCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Field Support Analyst who wants to learn and transform his career.In this role you will:The follow-up and support of the Desktop /Laptop and Mobile DevicesStock and asset management.Providing 2nd line IT support for all our internal departments.Provide guidance, assistance and follow-up on client questions, problems or troubleshooting (hardware and software)Installing and configuring PC’s and peripherals on requestMaintaining and improving the customer service and availabilityDeveloping and maintaining documentation for all ICT support related subjects and producing reports as and when requiredAnd much better if you stand out for:Advance EnglishExperience in pc and/or mobile telephony supportShould have Basic knowledge on Network and Server AdministrationHands on Experience on mounting and unmounting the devicesShould have good knowledge of Windows OS (Windows 10) & MS OfficeShould have good knowledge of hardware (HP, DELL, Lenovo)Excellent customer service, interpersonal, communication and team collaboration skills>>>What do we offer?Health insuranceLife insuranceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformTata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Tata Consultancy Services by 2xWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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