Job Overview
We are seeking a skilled Video Engineer to join our team. The ideal candidate will have a strong background in video delivery, technical assistance, and problem-solving.
Key Responsibilities:
* Analyse root cause and fix service tickets as per standard operating procedures
* Build Custom Python Scripts to simulate app launch, login, and playback behavior
* Triage complex issues across various applications responsible for video delivery
* Setup dashboards and configure alerts to monitor the health of the ecosystem
Required Skills and Qualifications:
* Strong understanding of video delivery and technical assistance
* Excellent problem-solving and analytical skills
* Proficiency in Python scripting and programming
* Ability to work effectively in a fast-paced environment
Benefits:
* Competitive salary and benefits package
* Opportunity to work with a dynamic team
* Professional development and growth opportunities
Others:
* The role requires a strong focus on technical excellence and customer satisfaction
* Collaboration with cross-functional teams to drive business results