Join to apply for the Operations Manager - Nights role at QVC
Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites, and TV channels, making every screen a doorway to discovery, delight, and community.
The Opportunity
Reporting to the Senior Manager Fulfillment Center Operations, we are looking for an Operations Manager responsible for inbound or outbound operations. You will maintain benchmark levels of safety, efficiency, quality, productivity, and continuous improvement within the building and throughout the supply chain, and oversee the hiring and development of management and hourly teams. You will work to support the team Wed-Sat 6pm-6am.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics, and jewelry – and connect shoppers to interesting personalities, engaging stories, and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps, and social pages.
Your Impact
Build the initial teams, establishing procedures, metrics, and processes
Lead a team of Area Managers and hourly associates
Develop and administer operational procedures for completing activities related to incoming and outgoing shipments, product handling, and inventory accuracy
Guide strategic planning and forecasting
Develop teammates for career progression and learning
Improve safety, quality, cost, and delivery while expanding warehouse capabilities
Utilize the site Warehouse Management System (WMS) to improve order fulfillment and operational insights
What You Bring
4+ years of management experience in fulfillment center/warehouse operations; retail/e-commerce and apparel experience preferred
Experience managing 50+ employees
At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment
Experience with Kaizens or process improvement methodologies
B.S. or B.A. degree or equivalent experience
If you enjoy teamwork, creating experiences, and delighting customers, you'll love it here. If you're excited about retail, media, social, live streaming, technology, customer service, or design, you'll find amazing projects to work on. We offer a comprehensive Total Rewards package including competitive pay, health benefits from day 1, 401(k), paid time off, tuition reimbursement, and more. Join us for a fast-moving career with friendly teams and ambitious projects.
Our commitment to inclusion and belonging is rooted in Our Principles: Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right. We ensure equal employment opportunities and provide reasonable accommodations/support. Contact us at workwithus@qvcgrp.com for assistance.
How to Apply
Click Apply, log in or create an account to check your application status and receive updates from our Talent Acquisition team.
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Distribution, Supply Chain, and Manufacturing
Industry: Retail
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