Job Title: Delivery Operations Coordinator
Are you looking for a role that combines customer service with logistical expertise?
Metrobi is seeking an experienced Operations Specialist to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of packages across 20 major metro areas.
The successful candidate will be responsible for monitoring ongoing deliveries, assisting drivers and shippers via phone and live chat, and resolving any issues that may arise during the delivery process.
To succeed in this role, you will need strong communication skills, the ability to work independently, and experience in logistics, operations, or customer support.
We are looking for someone who can adapt quickly to changing situations and prioritize tasks effectively to meet deadlines.
Our ideal candidate will be proficient in English, able to work based on the Eastern US time zone (EDT), and have a strong understanding of logistics principles.
We offer a dynamic and fast-paced work environment, opportunities for growth and development, and a chance to be part of a cutting-edge startup.
If you're passionate about delivering exceptional customer experiences and are eager to take on new challenges, we encourage you to apply for this exciting opportunity.