Are you looking to take your career in account management to the next level? Do you have a passion for delivering exceptional customer experiences and driving business growth?About the RoleWe are seeking an experienced Account Manager to join our team in Brazil. As a key member of our sales team, you will be responsible for maintaining and expanding our presence in the Brazilian financial market.Key Responsibilities1. Client Relationship ManagementServe as the main point of contact for our existing customer in Brazil.Conduct regular calls with the client to facilitate effective communication.Monitor client satisfaction and address concerns proactively to ensure loyalty.2. New Business DevelopmentBuild on the foundation established by our sales team to engage with identified prospects in Brazil's banking and finance sector.Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.Nurture relationships with potential clients and manage them through the sales pipeline.3. Market Insight and ReportingStay up to date on market trends, competitor activities, and regulatory developments in Brazil.Provide regular reports to our global sales team on client activities and new business opportunities.Share insights from the Brazilian market to influence broader company strategy.QualificationsProven experience in account management within the financial technology sector.Previous experience working in the Brazilian market is highly desirable.Strong technical communication skills to liaise effectively between clients and internal teams.Fluency in Portuguese and English; understanding of Brazilian business culture.Ability to travel within Brazil for on-site client support.Proactive, solution-oriented mindset with a focus on client satisfaction and growth.Potential KPIsClient satisfaction and retention rateResponse time to client inquiriesNew business opportunities generatedRevenue growth from the Brazilian marketJob BenefitsThis role offers a unique opportunity for professional growth and development in a dynamic and rapidly evolving industry. With a strong focus on customer satisfaction and revenue growth, we are confident that our ideal candidate will thrive in this position.We offer a competitive salary and benefits package, including:A comprehensive training program to enhance your skills and knowledgeOngoing coaching and mentoring to support your career advancementA collaborative and supportive work environmentThe opportunity to work with a talented and experienced teamIf you are a motivated and results-driven individual with a passion for account management, we encourage you to apply for this exciting opportunity.