Job Overview
* We are seeking an experienced professional to provide L3 support for our GMI application, covering user assistance, incident resolution, and vendor team coordination as needed.
Responsibilities:
* Deliver timely and accurate troubleshooting of issues on the AS400 platform.
* Ensure application stability and availability through proactive support and maintenance activities.
* Collaborate with vendor teams to resolve complex problems efficiently.
Requirements:
* 4–8 years of experience working with AS400 environments, ensuring deep understanding of system dynamics.
* Strong expertise in RPG and DB2 programming languages.
* Proven track record in production support, troubleshooting, and maintenance activities.