Job Summary
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We are looking for an experienced Open Banking Delivery Lead to manage the daily operations of our SaaS solution.
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The ideal candidate will have a strong background in financial services, AWS, and ITIL processes.
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* Key Responsibilities:
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• Manage the Open Banking SaaS solution's operational efficiency
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• Provide expert guidance on Open Banking workflows and best practices
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• Collaborate with development and AWS SMEs to ensure smooth platform operation
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• Participate in application support and resolve customer issues
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Requirements
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* Mandatory Experience:
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• 7+ years of experience in supporting production environments for financial services institutions
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• 2+ years of experience in supporting AWS cloud environments
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• Working experience in FDX/REST APIs, data sharing, and consent workflows
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• Previous experience leading a support team
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• Experience in successfully running SLA and KPI frameworks for critical applications
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• Working experience in ITIL processes, mainly change, release, and incident management
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• Experience dealing with customer senior management
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Nice-to-Have Skills:
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* Desirable Skills:
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• Open Banking experience
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• French language proficiency at B2 or above level
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About this Opportunity
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This role offers a unique chance to work on a cutting-edge Open Banking SaaS solution and contribute to its success.
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We provide a collaborative work environment, opportunities for growth, and a competitive benefits package.