Job Title: Salesforce Platform Manager Location: Remote Job Type: Contract Position Job Summary Exposure to Marketing Cloud is a plus Program/Project Manager Role Overview: We are looking for a strategic and hands-on Salesforce Platform Manager to own the stability, scalability, and release management of our Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, Agentforce, and Data Cloud). You will drive platform governance, CI/CD excellence, and enable federated development across teams. Key Responsibilities: Own platform health, environment strategy, and production stability Manage end-to-end Salesforce releases (seasonal + CI/CD via Copado) Lead sandbox management, refresh cycles, and data masking Define and enforce CI/CD, version control, and deployment best practices Design federated development model for multi-team scalability Govern Agentforce and Data Cloud integrations Establish and lead platform governance (CoE, standards, security, tech debt) Act as primary contact for critical incidents & Salesforce support Must-Have Skills: 5+ years in Salesforce Platform Management / Architecture Strong expertise in Copado (CI/CD & release management) Deep knowledge of Salesforce architecture, environments & governor limits Hands-on with Apex, Lightning (LWC/Aura), SOQL/SOSL Experience managing business-critical production environments Strong stakeholder communication & problem-solving skills Good-to-Have: Experience with Salesforce Data Cloud Knowledge of Agentforce / AI-driven workflows Salesforce certifications (App Builder / Deployment Designer)