About Community Management
We're seeking an experienced community manager to lead our online communities and help users protect their personal data.
* As a community leader, you will be responsible for managing daily interactions on various platforms, starting conversations, replying thoughtfully, maintaining guidelines, and fostering a welcoming environment.
* You will also organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Analyze user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Fully leverage moderation tools, bots, roles, and automations within platforms to enhance user experience.
Required Skills and Qualifications:
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of platform moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits:
* Competitive monthly pay.
* Healthcare stipend.
* Unlimited PTO.
* Stock options.
* 100% remote work arrangement.
* Professional development opportunities.
Compensation Package:
* Monthly Pay: $1,000 USD/month.
* Healthcare Stipend: We support your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.