Job Overview
This role involves delivering technical solutions to support cases, providing a personalized customer experience, and strengthening the partnership between the Customer Support Team and clients through technical excellence and accountability.
Main Responsibilities
* Analyze web applications using Chrome Developer Tools
* Perform API testing and validation using Postman or cURL
* Diagnose issues on Windows Application Servers
* Configure and troubleshoot Windows ADFS Servers
* Assist customers with database backups and SQL troubleshooting
We're looking for someone who can provide exceptional technical support, analyze complex issues, and work closely with clients to deliver results.
About Our Ideal Candidate
* Able to troubleshoot technical issues
* Experience with web development tools
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills