Professional with more than 3 years of experience;
Focus on ITOM module solutions, implementing tool functionalities to support customer processes;
Define and implement external system integrations with the ServiceNow platform;
Experience in developing pattern extensions for Discovery and Service Mapping for infrastructure and network elements;
Experience in error analysis and reviewing Discovery and Service Mapping logs;
Experience in setting CMDB and Data Manager health indicators;
Experience in implementing network device discovery;
Knowledge of solution and middleware architecture, such as WebLogic, Tomcat, Apache, Websphere, JBoss, and other technologies;
Experience in setting up MID Servers for Discovery and Service Mapping.
Desirable: knowledge in configuring connectors and rules for Event Management;
Experience in error analysis within event management;
Desirable: knowledge of asset lifecycle solutions and management;
Ability to interact with platform experts and process managers to define best practices for using ServiceNow platform functionalities;
Desirable: ServiceNow CIS Certification - Discovery, Service Mapping, and/or Event Management;
Our #wiproites have :
* Life Insurance (100%)
* Annual bonus (PLR)
* Two training platforms: WiLearn with 10,000+ training modules
* Discounts for purchases and courses through partner networks
* IPreferToRefer (Wiplinks) - every contributor earns a bonus for referring a person who also becomes a #Wiproite
* Recognition program for tenure in the company: certificate + points in the “Winner Circle” program
* Yoga, Pilates, and Meditation classes
* Online Nutritionist Program: encouraging healthy eating habits and nutritional planning
* Lectures and workshops focused on health, well-being, career development, and leadership skills
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