Business Analyst Role Overview
The Business Analyst – Product Designer is a key member of the design team, partnering with business stakeholders and solution architects to deliver value-added features for sales, marketing, and billing teams.
Key responsibilities include:
1. Assessing business processes, system landscapes, and user pain points to recommend technical solutions and workarounds.
2. Facilitating requirements gathering and functional design sessions with business and technical stakeholders.
3. Documenting detailed functional design specifications (epics, features, user stories).
4. Leading refinement sessions with Scrum teams to review feature designs, estimate effort, and prepare for sprint cycles.
Requirements for Success:
* Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent professional experience.
* 2+ years of experience in business analysis, product design, or related roles, ideally within CRM platforms.
This role offers the opportunity to grow both business and technical skillsets while shaping CRM and enterprise applications that drive real impact across unique business streams.