Project Coordinator Role
We are seeking an organized and detail-oriented Project Coordinator to support our research projects. The ideal candidate will have excellent communication skills, strong organizational abilities, and experience in project coordination.
About the Job
* This role involves coordinating with cross-functional teams to develop project plans, tracking timelines, costs, and participant engagement.
* You will be responsible for attending virtual client meetings, providing concise updates on project status, and flagging variances early.
* The successful candidate will guide and support team members to keep tasks on track and aligned with study objectives.
Responsibilities
1. Coordinate with Operations manager, UX researchers, and customers to develop project plans that meet client requirements, timelines, and business goals.
2. Attend virtual client meetings and provide concise email updates on project status.
3. Track budgets, costs, and timelines using Google Sheets, ASANA (or similar tools), and flag variances early.
4. Guide and support cross-functional research project team members (e.g., Project Analysts, panel coordinators, vendors) to keep tasks on track and aligned with study objectives.
5. Monitor study execution to ensure research protocols are followed and that high-quality data is collected, validated, and stored accurately.
6. Collaborate with the Panel Management team to confirm recruitment goals and monitor participant progress.
7. Document best practices, FAQs, and template materials to streamline future projects.
8. Log bugs or technical issues and escalate to the appropriate internal teams.
9. Contribute ideas to improve internal processes and reduce manual effort—e.g., suggesting automations or integrations with product and engineering teams.
Qualifications
* Bachelor's degree in Communications, Business, Human-Computer Interaction, or related field (or equivalent practical experience).
* 2+ years of experience in project coordination, user-experience operations, research support, or related roles.
* Excellent written and verbal communication skills.
* Strong organizational skills with great attention to detail and follow-through.
* Comfortable working independently in a distributed, rapidly changing environment.
* Proficient with Google Workspace (Docs, Sheets, Slides) or similar productivity suites.
Benefits
* Competitive salary.
* Generous paid time off.
* Remote-first work environment.