Remote, Brazil, Full-Time, Individual Contributor, +2 years of experience in paymentsWho We AreAt Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our technology offers companies access to leading payment capabilities, allowing them to engage customers confidently and maintain global business operations with seamless payment integrations worldwide.Shape your future with YunoWe are Orchestrating the best high-performing teamIf you are a Key Account Manager ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions, contributing to our global expansion.As a Key Account Manager you will be responsible for managing a company's most important customer accounts. This role typically involves building and maintaining strong relationships with key clients, understanding their needs and objectives, and ensuring their satisfaction with the company's products or services. Your challenge at YunoAct as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectivesDrive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insightsCollaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service deliveryMonitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedbackOversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets Skills you needMinimum QualificationsBachelor's degree in business, marketing, or a related field. Master's degree is a plusFluent English is a must, Spanish is a plus2+ years of proven experience as a Key Account Manager, Client Relationship Manager with international customers in the payments industryStrong understanding of payment technologies, financial services, and industry regulationsExcellent communication, negotiation, and presentation skillsStrategic thinking and problem-solving abilitiesAbility to work collaboratively in a dynamic startup environmentResults-driven and goal-oriented What we offer at YunoRemote work - You can work from everywhereHome Office Allowance - We offer a one-time allowance to help you create your ideal home officeStock optionsHealth Plan wherever you areFlexible Days offLanguage, Professional, and Personal growth coursesWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.