Join us for the Pessoa Analista de Cobrança - Pleno role at Company HeroHaving a resume aligned with the role is important, but other factors are equally relevant when selecting a new Hero to join our team.Cultura Hero is about being proactive, curious, eager to learn, data-driven, respectful, and solution-oriented. We provide opportunities and a space for you to shine, with you taking the lead!About Company Hero:Company Hero is revolutionizing the independent work market in Brazil, serving as a trusted partner for PJ and MEI professionals. Through practical solutions, we empower PJs to grow with freedom and stability, guiding them through each stage of their journey with our pioneering app, transforming challenges into opportunities.We believe in the power of independent work and are ready to support each hero in reaching their full potential, turning the fear of instability into security!Responsibilities and duties:Daily contact with delinquent clients via email, WhatsApp, and mainly through calls;Generating invoices for client payments;Continuously following up with clients;Assisting in internal processes like client suspension, registration in credit protection systems (SPC/Serasa), among others;Applying sales techniques such as objection handling and negotiation.Requirements and qualifications:Technical or higher education in Administration, Finance, or related fields;Experience in customer service or collections;Clear and energetic communication skills;Enjoy communicating and talking with clients;Intermediate Excel skills.It’s not mandatory but it would be great if you also have:Interest in the financial area;Experience with recovery goals;Experience working in a startup environment;Familiarity with CRM tools like Hubspot.Additional information:Equipment provided;Working hours: Monday to Friday, 9 am - 6 pm;Benefits include meal and transportation vouchers, health, dental, life insurance, private pension, birthday day off, WellHub, extended maternity/paternity leave, wedding leave, daycare reimbursement, and a lively work environment with leisure spaces and games.
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