Talent Manager Job Description
As a Talent Manager, you will be responsible for overseeing end-to-end recruitment delivery for non-technical roles at our organization. You will facilitate sourcing candidates, talent planning, capacity management, and internal supply optimization, while activating external sourcing channels when necessary.
* Act as the single point of contact between teams for assigned projects.
* Manage end-to-end fulfilment for multiple client requirements concurrently.
* Conduct talent pool assessments and identify supply-demand gaps.
* Activate external sourcing channels when internal supply is insufficient.
* Oversee resource planning and capacity management, ensuring timely ramp-ups for customer-side roles.
* Collaborate with Delivery Leads to understand project requirements and talent expectations.
* Maintain data accuracy and visibility across systems.
* Track and report fulfillment metrics, including fill rates, turnaround times, and candidate quality.
* Partner with recruiting and sourcing teams to improve process efficiency and hiring velocity.
* Deliver a strong stakeholder experience, maintaining proactive communication and alignment on timelines and expectations.
Required Skills & Qualifications:
7-12 years of experience in talent operations, recruitment delivery, or resource planning within IT services, outsourcing, or global staffing environments.
Proven experience in client-side hiring setups and resource & capacity management.
Experience handling multiple simultaneous delivery pipelines and managing cross-functional stakeholders.
Data analysis and reporting skills — able to extract insights, identify trends, and drive data-backed decisions.
Excellent communication, organization, and stakeholder management skills.
Demonstrated ability to operate independently in a remote, fast-paced, and evolving environment.
Experience working across global time zones and in cross-cultural teams.
Nice to Have:
Experience in non-technical recruitment delivery or managing customer-side talent fulfillment.
Exposure to capacity planning tools or reporting dashboards.
Prior experience in startups or high-growth organizations with minimal structure.
Understanding of internal mobility, workforce planning, or project-based staffing models.
Key Soft Skills:
Strong stakeholder communication and collaboration skills.
Analytical mindset with attention to detail.
Adaptability — thrives in ambiguity and rapidly changing environments.
Proactive problem solver with a focus on ownership over hierarchy.
Comfortable handling multiple priorities and working under tight timelines.