Job Title: Senior Client Partnerships Manager
Job Description
We are seeking an experienced Senior Client Partnerships Manager to join our team. This role will be responsible for managing a portfolio of global VIP clients in Brazil and LATAM, enhancing and expanding relationships through frequent and sustained communication.
The ideal candidate will have a proven track record of managing client portfolios, including institutional clients, high-net-worth individuals, private banking customers, brokers, futures institutions, or commercial banks.
* Key Responsibilities:
* Perform client acquisition and strong relationship management with a portfolio of global VIP clients in Brazil and LATAM.
* Develop key customer service processes and systems, establish management rules, and track the status of key customers.
* Analyze client behavior, identify unspoken needs, and prepare key customer analysis reports.
* Liaise with various stakeholders from different departments to provide optimal service solutions and customer experience.
Required Skills and Qualifications
* Qualifications:
* At least 4–7 years of experience in sales and client services with an international financial background in banking, investments, etc.
* A proven track record of managing client portfolios.
* Experience working in trading platforms or exchanges is highly advantageous.
* Strong communication and writing skills.
* Proficient in Portuguese (written and spoken), with working knowledge of English; Spanish would be a plus.
* Able to work under pressure and tight deadlines while maintaining strong multi-tasking skills.
Benefits
This role offers opportunities for career growth and development, as well as a competitive salary and benefits package.
About Bybit
Bybit is a leading cryptocurrency derivatives exchange that provides a professional platform for traders and investors.