Lead Salesforce Implementation Specialist
This role is responsible for leading a team of experienced Salesforce professionals across the US and LATAM, ensuring project delivery excellence and alignment with client expectations. The ideal candidate combines deep Salesforce expertise with proven team leadership, project governance, delivery operations, and client relationship skills.
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Key Responsibilities:
* Lead and mentor a cross-functional Salesforce implementation team to achieve exceptional customer satisfaction.
* Oversight of all Salesforce implementation projects including Sales Cloud, Service Cloud, Marketing Cloud Account Engagement (MCAE), Marketing Cloud Engagement (MCE), and integrations.