We are a high-impact software and digital transformation expert firm with over 10 years of experience, creating innovative solutions for clients in LATAM and the United States. Our team of more than 220 talented #DaCoders—including developers, architects, UX/UI designers, PMs, QA testers, and more—collaborates on diverse projects across various industries.Working at DaCodes offers opportunities for professional growth, versatility, and collaboration with top-tier professionals using diverse technologies. Our DaCoders significantly impact our business success and that of our clients, gaining access to disruptive startups and global brands.We are seeking talented individuals to join our team. The ideal candidate combines technical expertise, curiosity, a logical and analytical mindset, proactivity, ownership, and a passion for teamwork.RequirementsExperience supporting applications on Java, adhering to object-oriented design principlesFamiliarity with Java frameworks such as DropWizard, Spring, and HibernateExperience with web development frameworks like Angular or ReactKey CriteriaComfortable coding in Java, debugging APIs, creating quality snippets, and scripting for debugging toolsBasic knowledge of UI and API integrationPresentable and empathetic communicator capable of engaging with clients and stakeholders confidentlyWilling to support and automate resolution of support issuesProficiency in EnglishResponsibilitiesInvestigate and resolve support issues with external clients and internal teams, serving as a point of escalationMentor junior team members to ensure issue resolution successDevelop and improve the SRE strategy for platform scalability, reliability, and performanceAutomate manual processes to enhance efficiency and reduce risksTroubleshoot complex technical issues collaborativelyWork closely with engineering teams to resolve client issuesParticipate in on-call rotations and incident responseContinuously refine processes to increase system reliabilitySuggest improvements for client experience and analytics roadmapCreate documentation, runbooks, and code snippets for clients and teamsBenefitsBrazilian legal benefitsPaid vacation daysMeal allowanceHealth and life insuranceThis is a remote position, based in BrazilAdditional DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Engineering and ITIndustries: IT Services and Consulting
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