Job Summary
We are seeking a highly skilled Video Engineer to join our team. In this role, you will be responsible for providing technical assistance and identifying issues related to video delivery on various platform apps.
The ideal candidate will have excellent analytical skills and be able to analyze root causes and resolve service tickets according to standard operating procedures.
You will also have the opportunity to build custom Python scripts to simulate app launch, login, and playback behavior.
Additionally, you will be responsible for triaging complex issues across various applications responsible for video delivery and setting up dashboards to monitor the health of the ecosystem.
* Techincal Assistance: Provide technical support and troubleshooting services for video delivery-related issues.
* Issue Identification: Identify and analyze root causes of video delivery-related issues.
* Service Ticket Resolution: Resolve service tickets related to video delivery in accordance with standard operating procedures.
* Custom Scripting: Develop custom Python scripts to simulate app launch, login, and playback behavior.
* Issue Triage: Triages complex issues across various applications responsible for video delivery.
* Dashboard Setup: Set up dashboards to monitor the health of the ecosystem.
About You
To be successful in this role, you should have a strong background in video engineering and excellent problem-solving skills.
You should also have experience working with Python scripting and be familiar with the principles of video delivery.
As a highly organized individual, you will be able to prioritize tasks effectively and manage multiple projects simultaneously.
We offer a competitive salary and a range of benefits to support your career growth and well-being.