Venue Technology Manager
Department: Technology
Employment Type: Fixed Term - Full Time
Location: Brazil
Description
FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Please submit your CV in English, as it will be reviewed by an international team.
THE POSITION
The Venue Technology Manager is responsible for supporting the Technology team with venue specific technology related deliverables for the FIFA Women’s World Cup 2027 TM (FWWC 2027) within Brazil. The role entails coordinating with all relevant parties the planning, implementation, readiness and operations of all Event Technology services pertinent to the tournament and / or associated events within Brazil.
KEY RESPONSIBILITIES
Responsible to ensure all aspects of Technology, Telecommunications and Broadcast Technology Services are implemented in accordance with the pre-agreed FIFA Technology requirements at the assigned venue(s)
Manage a strong diverse Venue Technology team composed of paid staff, contractors and volunteers for operating the technology services at the assigned venue(s)
Collaborate with stakeholders’ groups, clients, providers, and government entities in relation to ensuring the delivery of technology services across all venues, in accordance with the defined governance structure
Manage and contribute to the venue technology working groups in accordance with the agreed governance structure across all aspects of the tournament programme (planning, implementation, readiness and operations)
Manage the technology demand / needs requirements for technology services across the tournament space (Technology Equipment Allocation Process)
Plan the delivery of suitable end user technology equipment and services to all FWWC 2027 departments and FIFA constituent groups, including hardware, services and consumables
Facilitate the collection and distribution of technology requirements of all client groups involved in the FWWC 2027 across all client groups, including, Media, Broadcast, Commercial, Football Technology etc.
Ensure that all information pertaining to infrastructure, services and spaces needed for the delivery and support of all technology services are communicated to, and understood by, venue/site authorities and respective delivery teams
Provide guidance and direction to relevant teams on matters relating to the structural build-out and technology services implementation, including the commissioning and final decommissioning of tournament venues
In collaboration with assigned personnel and Stadium partners, relevant parties (private and governmental) enable / support the timely delivery of venue technology services.
Identify and report on the progress of all critical dependencies in accordance with the reporting methodologies
Manage the asset tracking and management of deployed technology equipment
Track the progress of structural build-out and IT implementation leading up to the timely availability of components and services and including the commissioning and final decommissioning of the venues
Develop regular progress, risk and issue management reports in accordance with the governance structure / reporting methodologies and, or PMO systems
Follow-up with various stakeholders, providers, and government entities in relation to ensuring delivery of technology services / dependencies as per agreed requirements, service levels etc.
Support and ensure the team adhere to the IT Service management protocols
Ensure positive attitude from the Venue Technology teams and good relationship with all the parties, including FIFA teams, Local FIFA Subsidiary (LFS) areas/projects, end-users, suppliers, Host Country/ City counterparts
Manage the on-site IT Technicians and support teams during tournament time operations, including end-of-day reporting and incident escalation to Technology Command Centre.
YOUR PROFILE
Education
University degree or similar higher education, in Information Technology, Computer Science or related field
Experience
Minimum of 8 years overall IT experience and minimum 4 years of experience in a similar role
Experience in the Sports / major event industry is a must
Proven track record of successful delivery of complex IT programs and projects
Skills & Competencies
Manager with proven track record in similar projects
Good knowledge of venue technology services across major sporting events
Have up to date knowledge and project management expertise in all event related technologies, including, all types of technology business solutions, community access TV (CATV), radio communications, wired communication, printing, broadcast contribution network, spectrum, audio and visual.
Ability to always maintain a professional demeanour. Consistently interacts professionally and works productively with all levels of employee.
Excellent cross group collaboration skills and demonstrated ability to lead virtual teams across groups, conflict management and driving consensus to deliver on program milestones
Good Leadership skills and able to manage and motivate other team members
Highly adept at consulting, negotiating, communicating, consensus building and facilitation
Excellent verbal and written communication, training, and presentation skills
Ability to adapt speech to audience coming from a broad spectrum of disciplines and with various levels of technical knowledge
Leadership and accountability across all areas of relevance
Strong political acumen and adaptable to a wide range of working environments
Certifications & Requirements
Right to work in Brazil
Fluent in English
Native or Fluent in Portuguese
Proficiency in any other FIFA language (FR / ES / GER) is an asset
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