About this Role
We are seeking a Community Manager to lead our online communities, foster engagement, and help users protect their personal data.
* As a Community Manager, you will be responsible for leading daily interactions on various platforms, starting conversations, replying thoughtfully, and maintaining guidelines to create a welcoming environment.
* You will organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* You will identify user sentiment trends, gather feedback, and proactively share actionable insights with relevant teams.
* You will uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* You will track community health metrics and suggest strategic improvements to enhance the user experience.
* You will fully leverage moderation tools, bots, roles, and automations within various platforms to optimize community management.
Requirements
* At least 1-2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of moderation tools, bots, and features on various platforms.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits
* A competitive monthly pay.
* A healthcare stipend to support your medical needs.
* An unlimited PTO policy, allowing you to take time off when needed.
* Stock options, giving you a stake in the company's growth.
* The opportunity to work 100% remotely, choosing your own workspace.
* Mentorship, autonomy, and direct impact in a high-growth startup.