Growth and Development Specialist Job Description
Overview
We are seeking a skilled Growth and Development Specialist to join our team. This role will be responsible for driving growth and development initiatives, fostering strong relationships with partners, and delivering feature-rich solutions that drive efficiency in fleet management.
About the Role
This is a remote position with occasional traveling. You will collaborate via Deel.com, so you'll need to have an open individual entrepreneur status in your country of residence.
Responsibilities
* Partner Relationship Management: Act as a trusted advisor for partners on business matters related to Wialon, foster strong, long-term relationships via personal and online meetings, and position Wialon as a reliable and easy-to-work-with provider.
* Partner Onboarding: Lead the onboarding process for new partners, ensuring a smooth start within the Wialon ecosystem, and ensure partners are well-informed about Wialon's policies, team structure, pricing, billing, support, and development procedures.
* Collaboration & Business Development: Develop a deep understanding of partners' businesses, market specifics, and unique needs, support partners in migrating their customers to Wialon, and monitor partners' business success, identifying challenges and opportunities for growth.
Requirements
* Bachelor degree.
* Experience in sales or customer service roles in IT sphere.
* Full professional proficiency in English, Portuguese and Spanish at a working fluent level.
* Recorded public speaking experience would be considered as a big plus.
* Excellent memory, developed logical thinking, the ability to analyze information and draw conclusions from it.
* Time-management skills in saturated work environment.
* High productivity and speed of work.
Benefits
* Involvement in the growth and development of an international product technological company with a global reputation.