Job Overview
We are seeking a dedicated and organized professional to monitor ongoing delivery routes and communicate with drivers and shippers.
Key Responsibilities
The successful candidate will be responsible for:
* Monitoring daily delivery schedules
* Communicating with drivers and shippers via phone and live chat
* Resolving any issues that may arise during the delivery process
Requirements
To be successful in this role, you will need:
* Proficiency in English
* Ability to work based on the Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management
Benefits
This is an excellent opportunity to join a dynamic team and take your career to the next level.