**Job Summary:**
We are seeking a highly skilled IT professional to join our team as a Jira Administrator. As a key member of our team, you will be responsible for the installation, configuration, and maintenance of Jira instances.
The ideal candidate will have strong knowledge of Jira Software (Cloud) and Atlassian suite of products, with experience in analytics and reporting. Prior working knowledge in a portfolio management team is preferred.
Main Responsibilities:
* Install, configure, and manage Jira instances
* Create and configure new projects, schemes, and assets
* Vet, install, and upgrade apps, plugins, and integrations
* Monitor and ensure the overall health of the application
* Perform/coordinate application upgrades if needed
* Manage users, groups, and access, training, etc.
* Debug errors if any and assist in issue resolution of Jira instances/other tools by interacting with Atlassian/vendors
* Integration of Jira instances with available/new tools and plugin
* Report of usage/non-usage
* Recommend/assist in finding appropriate plugins suitable to Customer
* Reporting and Analytics knowledge from Jira and other systems
* Prior working experience in a portfolio management team understanding process and assist in report generation and maintaining data integrity in tools such as Jira
Benefits:
1. We offer a flexible and remote work environment, prioritizing the integration between work and personal life.
2. We are committed to your growth, offering learning and career development opportunities at all levels.
3. We offer comprehensive benefits for all employees.
4. Certified as