Job Title:
Scrum Master - Salesforce Commerce Cloud (SFCC)
* Prominent eCommerce expert sought to drive Agile delivery and lead cross-functional teams in a fast-paced environment
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About the Role:
We are seeking a seasoned Scrum Master with extensive experience in eCommerce domain expertise, strong leadership skills, and an ability to facilitate effective Agile ceremonies. This role focuses on removing impediments, driving continuous improvement, and ensuring high-quality, predictable delivery across SFCC implementation and ongoing support initiatives.
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Responsibilities:
This is a challenging opportunity for a skilled professional to oversee the entire lifecycle of SFCC B2C implementation, migration, and enhancement projects. Key responsibilities include project planning, resource allocation, and quality assurance.
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Requirements:
* 8+ years in Agile delivery and team management
* 5+ years as a Scrum Master supporting web/eCommerce teams
* Hands-on experience with Salesforce Commerce Cloud (SFCC/SFRA) or comparable enterprise eCommerce platforms
* Proven track record in improving velocity predictability, reducing defect leakage, and managing dependencies
* Strong understanding of Scrum, Kanban, Agile metrics, and scaling frameworks (SAFe, LeSS, Nexus, or pragmatic multi-team coordination)
* Proficiency in Jira, Confluence, CI/CD awareness, and Scrum certifications: CSM or PSM I / PSM II
* Solid eCommerce domain knowledge: catalog, pricing, promotions, checkout, payments, tax, shipping, returns, Order Management Systems (OMS)